Welcome to Muscle Gauge Nutrition

Shipping Policy

Shipping and delivery FAQ’s

What are the domestic shipping options?

Standard Shipping

  • 3-6 business days
  • Monday - Saturday delivery
  • Packages weighing between 1 and 10 lbs may arrive via either UPS or USPS
  • Rural areas may take additional time
  • Delivery to PO Boxes will always be from USPS

UPS Ground

  • 2-5 business days
  • Monday - Friday delivery
  • Available in select areas

UPS 2nd Day Air

  • 2 business days
  • Monday - Friday delivery
  • Orders must be placed by 1:30pm EST for expedited shipping

UPS Next Day

  • 1 business day, before 10:30 a.m.
  • Monday - Friday delivery
  • Orders must be placed by 1:30pm EST for expedited shipping

When will my order ship?

Orders placed Monday through Friday will ship within 3-5 business days here at Muscle Gauge we pride ourselves in providing the freshest product possible,most products are made to order or are often made within 3-5 days prior to the product purchase.

Where is my order shipping from?

All orders will be shipped from Muscle Gauge Nutrition’s manufacturing plant located at 893 S. Matlack St. Suite 140 West Chester, PA 19382

How can I track my order?

You will receive a shipping confirmation email once your order has shipped. This email will provide you with the shipping confirmation numbers necessary to locate your order. If you did not provide us with an email address, please keep your order confirmation number readily available from time of purchase. Our Customer Care Center will be able to track your package for you. Just call 610-619-0005.

Can I ship to an address other than my own?

Yes. When ordering online, you have the option of entering a separate shipping address. For phone orders, simply notify the customer service associate that you wish to ship your order to another address.

How are orders shipped to FPO, APO and PO Boxes?

Orders being shipped to FPO, APO and PO boxes are delivered via USPS, regardless of weight.

What if I entered my address incorrectly?

Additional charges will be applied if the delivery address is incorrect, or if the package needs to be forwarded to a different location.

Does MGN offer Free Shipping?

MGN offers free shipping to customers with special promotions and codes (Contiguous US Only). Sign up for our newsletter to receive special offers.

Return Policy

If you received the product less than 7 days ago, it is unopened, sealed and in good condition, then we can give you a full refund for the product(s) or exchange it for an alternative product. Return courier cost will be at your own cost and we cannot refund your original delivery fee if there were any. To return a product, please contact our office (610) 619-0005 or send us an email at info@musclegauge.com. Please seal the box and clearly address to us (delivery details below). Unfortunately we cannot refund any products which got lost during return shipping due to insufficient labeling or an incorrect address.


Muscle Gauge Nutrition
893 south Matlack st
Suite 140
West Chester PA 19382
Office: 610-619-0005
Fax: 610-701-8203


Once we receive the parcel we will contact you to arrange a refund back to your credit card. An open product can unfortunately not be returned, unless it was damaged or defected when you received it.

Damaged Products

If you received a damaged or defect product please contact our head office Office: 610-619-0005 or send us an email at info@musclegauge.com within 7 days from receiving the product. We will arrange for the product to be collected from the delivery address. Once we receive the product and agree with your findings, we will exchange for another product. Unfortunately we cannot offer an exchange or refund before we have received the damaged product.

Incorrect Product Received

If you received the incorrect product, our sincere apologies. Please contact our head Office: 610-619-0005 or send us an email at info@musclegauge.com within 7 days from receiving the product. We will arrange for the product to be collected from the delivery address. Once the product has been returned to us we will send you the correct product. Unfortunately we cannot offer an exchange or refund before we have received the incorrect product.

Cancellation Policy

If a product is ordered and canceled prior to the product shipping MGN will issue a full refund for the product.